CONCENTRATED FIRMING SERUM 30ml

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FAQ

Customization (OEM/ODM)

Do you offer OEM/ODM services for skincare products?

Yes! We specialize in OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) services. We can customize formulations, scents, textures, packaging design, and labeling according to your brand's specifications.

Standard Process: Consult product → Provide sample → Confirm sample → Provide quotation → Confirm quotation → Sign contract → Arrange advance payment → Complete product registration → Arrange delivery packaging materials → Production → Production completion → Pay balance → Ship out products.

Pricing & Quotation

Please use our online inquiry form or contact us directly with details of the products you're interested in (product code, quantity, any custom requirements like packaging or formulation changes). We'll provide a detailed quotation promptly.

Our quoted prices are typically [EXW/FOB/CIF ]. Shipping costs, insurance, and import duties/taxes in the destination country are the responsibility of the buyer. We can assist with logistics arrangements upon request.

Samples

Samples are provided free of charge, but shipping costs are borne by you. If you don't have a designated logistics provider in China, we can assist in finding a suitable solution. Regarding delivery time: existing products can typically be shipped immediately; samples involving custom formulations will require preparation time determined by their complexity.

Payment Terms

We primarily accept T/T (Bank Transfer) and L/C (Letter of Credit). Specific terms are agreed upon in the sales contract.

Standard terms for new clients: 100% payment upon order confirmation. Flexible arrangements available for established partners.

Shipping & Logistics

We work with reliable freight forwarders and offer shipping options including air freight and sea freight (FCL/LCL). We handle export documentation and can assist with arranging door-to-door service upon request.

The buyer (importer of record) is responsible for all applicable import duties, taxes (VAT, GST, etc.), and customs clearance fees in the destination country.

Returns & Warranty

We stand by the quality of our products. If you receive goods that are materially defective or damaged due to our error, please report it with supporting evidence (photos/videos) within 7 days of receipt. We will investigate promptly and offer a replacement, credit, or refund as appropriate.

We guarantee that our products meet their specifications at the time of shipment. Due to the nature of cosmetics, shelf life and storage conditions are critical. We provide recommended shelf life and storage guidelines.

Target Markets & Restrictions

Deep-rooted in the Middle East market, serving clients across 50+ countries with worldwide shipping capabilities.

We strictly adhere to the ingredient bans and restrictions of our target markets. We can advise on formulation compliance for your specific market requirements.

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Why Choose ARTIS?

  • Deep Peptide Focus & Expert Team:Unparalleled specialization.
  • Rigorous Efficacy Validation:Supported by data.
  • International Quality & Compliance:Meets global standards.
  • Custom Solutions & Flexible Partnerships:Tailored to your needs.
  • Differentiation Through Science:Empowering clients to build unique, technology-driven brands.
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